Support Center

How can we help you stay secure?

Account

Verification codes, username changes, and preferences.

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Messaging

Global streams, private chats, and ephemeral posts.

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Security

Encryption protocols, auto-wipe, and data privacy.

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Frequently Asked Questions

Yes. We do not link your email to your real-world identity. We do not track location data without explicit consent for the "Nearby" feature, and even then, it is fuzzed for privacy.

No. Once a post expires or is wiped, it is deleted from our servers permanently. We do not maintain backups of ephemeral content.

Storage and bandwidth costs for images are higher. Restricting them to Premium helps us maintain the infrastructure while keeping the core text-based network free for everyone.

Still need assistance?

Our support team is available 24/7 for critical issues.

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